Web Secure Backup Privacy Policy
1. Introduction
In the course of Web Secure Backup's business, there may be circumstances where
Web Secure Backup collects personal information and
the Web Secure Backup Privacy Policy has been developed
to ensure that such information is handled appropriately.
In Australia, Web Secure Backup is committed to complying
with the Privacy Act 1988 in relation to all personal
information it collects. This commitment is demonstrated
in this Policy. The Privacy Act incorporates the National
Privacy Principles and, except as outlined below,
personal information held by Web Secure Backup will
be treated in accordance with those Principles, regardless
of any exemptions which may apply under the Privacy
Act.
This Policy sets out the broad controls which Web
Secure Backup has adopted to govern the way it uses
personal information, the circumstances in which it
might disclose personal information to third parties,
how persons can access their personal information
held by Web Secure Backup and what they can do if
they are unhappy with Web Secure Backup's treatment
of their personal information.
2. Who is Web Secure Backup?
In this Policy, "Web Secure Backup" refers
to ALL WEB PTY LTD, ABN 97129911673 trading as Web Secure Backup.
3. Who does the Web Secure Backup Privacy Policy apply to?
This Policy applies to any persons in respect of
whom Web Secure Backup currently holds, or may in
the future collect, personal information.
4. What information does the Web Secure Backup Privacy Policy apply to?
This Policy applies to personal information. 'Personal
information' is information or an opinion, whether
true or not, regarding a person where the identity
of the person is apparent or can reasonably be ascertained
from the information or opinion.
In this Policy there are also references to 'sensitive
information'. 'Sensitive information' is information
or an opinion about a person's racial or ethnic origin,
political opinions, membership of a political association,
religious beliefs or affiliations, philosophical beliefs,
membership of a professional or trade association,
membership of a trade union, sexual preferences or
practices, criminal record or health. Sensitive information
is a subset of personal information.
5. What information is not personal information?
Information where Web Secure Backup has removed any
reference to a person and provided that the identity
of the person can no longer be ascertained from the
information, is not personal information.
Web Secure Backup may use this information for its
own purposes and commercial gain. For example, the
fact that x users aged 30-35 have accessed a Web Secure
Backup website is not personal information.
6. How and when does Web Secure Backup collect personal information?
Web Secure Backup will always collect personal information
in a fair and lawful manner.
Web Secure Backup collects personal information in
a variety of ways in the course of conducting its
businesses, including:
providing goods and services to customers;
responding to questions regarding our products and
our business;
interacting with people via our websites;
conducting trade promotions and competitions; and
Where reasonable and practicable, Web Secure Backup
will collect personal information directly from the
person and inform the person that this is being done.
However in some circumstances, it is necessary for
Web Secure Backup to collect personal information
through third party service providers or agents or
from a source of publicly available information (eg
a telephone book).
At or soon after the time when Web Secure Backup
collects personal information, Web Secure Backup will
take reasonable steps to ensure that the person is
aware of which Web Secure Backup company has undertaken
the collection, the purpose(s) of the collection,
the types of organisation (if any) to which the information
may be disclosed and any law that required the particular
information to be collected.
Collection of sensitive information
Web Secure Backup will not collect sensitive information
without the consent of the person to whom it relates
unless the collection is required by law, is necessary
to prevent or lessen a serious and imminent threat
to the person's (or another person's) life or health
or is necessary in relation to legal proceedings (current,
anticipated or potential).
7. How does Web secure Backup use personal information?
The use to which we can put personal information
depends on the reason for which it was collected.
Web Secure Backup may use personal information for
its primary purpose of collection (eg the delivery
of services to the person) or for any related secondary
purpose that we could reasonably be expected to use
the personal information for.
In certain circumstances, Web Secure Backup may use
personal information for promotional or direct marketing
purposes. However, a person may at any time request
Web Secure Backup not to use their personal information
for sending direct marketing material to that person.
Such a request can be made by contacting Web Secure
Backup either in writing, by email or by telephone
at the contact details below. There is no fee for
making such a request.
8. Disclosure of personal information
Web Secure Backup respects the privacy of personal
information and we will take reasonable steps to keep
it strictly confidential.
Web Secure Backup will disclose personal information
to third parties if it is necessary for the primary
purpose of collecting the information, or for a related
secondary purpose, if the disclosure could be reasonably
expected (eg disclosure to a delivery contractor for
the purpose of delivering goods ordered from Web Secure
Backup). Where such a disclosure is necessary, Web
Secure Backup will require that the third party undertake
to treat the personal information in accordance with
the National Privacy Principles.
Otherwise, Web Secure Backup will only disclose
personal information to third parties without the
consent of the person to whom it relates if the disclosure
is:
- necessary to protect or enforce Web Secure Backup's legal rights or interests or to defend any claims;
- necessary to prevent or lessen a serious threat to a persons' health or safety; or
- required by law.
Under no circumstances will Web Secure Backup sell
personal information without the consent of the person
to whom it relates.
Disclosure between Web Secure Backup companies in
Australia
An individual Web Secure Backup company in Australia
may disclose personal information to a related company
in Australia, subject to the provisions of the Privacy
Act. In such circumstances, the related company will
only use the personal information for the same purposes
that the disclosing Web Secure Backup company is authorised
to use the personal information for.
Disclosure outside Australia
Web Secure Backup will not transfer personal information
overseas to a third party unless:
- Web Secure Backup has the consent of the person to whom the information relates to do so;
- the receiving party provides commitments to privacy and confidentiality which are at least equal to the National Privacy Principles; or
- the receiving party is under privacy protection laws that offer at least the same level of protection as required under the Privacy Act in Australia.
9. Information Security
Web Secure Backup will take all reasonable steps
to ensure that all personal information held by
Web Secure Backup is secure from any unauthorised
access or disclosure. However, Web Secure Backup
does not guarantee that personal information cannot
be accessed by an unauthorised person (eg a hacker)
or that unauthorised disclosures will not occur.
Web Secure Backup will take reasonable steps to
destroy or permanently de-identify personal information
if it is no longer needed for the purposes for which
Web Secure Backup is authorised to use it.
10. Accessing personal information
A person may request to access personal information about them held by Web Secure Backup. Such a request must be made in writing. Web Secure Backup will grant a person access to their personal information as soon as possible, subject to the circumstances of the request.
A request to access personal information will be rejected if:
- the request is frivolous or vexatious;
- providing access would have an unreasonable impact on the privacy of another person;
- providing access would pose a serious and imminent threat to the life or health of any person;
- providing access would prejudice Web Secure Backup's legal rights; or
- there are other legal grounds to deny the request.
Web Secure Backup may charge a fee for reasonable costs incurred in responding to an access request. The fee (if any) will be disclosed prior to it being levied.
11. Correcting personal information
Web Secure Backup will take reasonable steps to
ensure the accuracy and completeness of the personal
information we hold. However, if a person believes
that any personal information that we hold about
them is inaccurate or out of date, then they should
contact Web Secure Backup in writing at the address
below.
Contact Web Secure Backup
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